Do you want to use the Russian language in your daily work? Would you like to work in international company? As a Junior Business Service Advisor you can work every day with people from all over the world, develop your career and work in a professional environment with customers and other teams.

Who do we recruit for? Our client is global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. It has its office in Krakow.



Responsibilities
- Assisting our customers to solve issues concerning our online advertising products and answering all their product related questions.
- Optimizing campaigns and pitching features for customers
- Managing account activation and optimization, campaign, budget, troubleshooting and keywords queries
- Managing complaints, fraud, and account hijacking queries
- Processing of billing and payment


Requirements
- Fluent English and Russian (min.C1), great communication skills
- Previous B2B experience would be an asset
- Ability to understand current clients processes and needs and resolve quickly their queries
- Ability to work in a dynamic environment and offer support on different communication channels

What we can offer
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.